Dry Cleaning FAQs | Royal Cleaners

FAQs

Welcome to Our FAQs Page!

Here at Royal Cleaners, we take pride in providing high-quality dry cleaning, alterations, and laundry services to Albany, Berkeley, and the surrounding Bay Area. We know you might have questions about the services we offer, so we’ve put together this list of frequently asked questions to help answer anything you’re wondering about. Whether it’s dry cleaning your favorite blazer, altering a special dress, or carefully cleaning vintage garments, we’re here to make your experience as smooth as possible.

General Services

What services do you offer? We specialize in dry cleaning, professional alterations, laundry services, and vintage clothing care. We also sell cloth masks and provide custom orders for them.

Do you clean items other than clothing? Yes, we clean household items like drapes, bedding, and pillowcases. Feel free to call us if you’re curious about whether we handle specific items, and we’ll be happy to help!

Do you work with vintage or delicate clothing? Absolutely! We have significant experience handling vintage and delicate fabrics with extra care. Whether it’s an heirloom dress or a cherished antique garment, we’ll ensure it’s properly cleaned and preserved.

Can you alter clothing? Yes, alterations are one of our specialties. We offer services like hemming pants, resizing dresses, taking in seams, and much more.

Do you offer same-day services? We can sometimes accommodate same-day service for simple items, depending on how busy we are. Please call us ahead of time to confirm availability.

Dry Cleaning

How much does dry cleaning cost? Our pricing varies depending on the item. For example, shirts, jackets, or dresses will have different costs. We’re happy to provide a quote for your specific items when you bring them in or give us a call.

What is your turnaround time for dry cleaning? Typically, most dry cleaning orders are ready within 2-3 business days. If you need something sooner, we can often expedite the process.

Do you remove stains? Yes, we do. Whether it’s wine, coffee, or an oil stain, we’ll do our best to remove it while keeping the fabric safe.

Do you clean wedding dresses or formalwear? We do clean formalwear, including wedding dresses. We take extra precautions to ensure delicate fabrics and embellishments are preserved.

Alterations

Can you help me if my clothes don’t fit properly? Of course! We can adjust hems, take in or let out seams, or even resize items as needed. Your clothes will fit you perfectly after we’re done.

How long do alterations usually take? Minor alterations, like hemming pants, can often be done within a day or two. More complex work may take a little longer, but we’ll provide an estimated pickup date when you drop off your garment.

What if I’m not happy with an alteration? We want you to love how your clothes fit. If something isn’t right, bring it back in, and we’ll make the necessary adjustments.

Specialized Services

Do you clean leather or suede items? Yes, we handle leather and suede cleaning. These materials require special techniques, and we’re experienced in making them look their best.

Can you handle large bulk orders, like for uniforms? Yes, we work with schools, offices, and other organizations to handle bulk orders for uniforms or specialty cleaning. Contact us for more details.

Do you provide pick-up and delivery? Currently, we do not offer pick-up and delivery services, but our convenient location on San Pablo Avenue makes stopping by easy for Albany and Berkeley residents.

Care Instructions

How do I care for my clothes after they’ve been dry cleaned? We recommend removing plastic coverings and airing out your freshly cleaned items before storing them. Keep them in a cool, dry place to preserve their condition.

What should I do if I spill something on my clothes? The best thing is to bring the item to us as soon as possible. Avoid rubbing the stain or using home remedies, as these can make stains worse or damage the fabric.